Quick Help & Portals
Astrologer Portal
Access special astrologer dashboard, client management, and full chart calculations.
Check & Pay
Verify your registration payment status and complete pending Razorpay checkout.
Contact Support
Need assistance or have specific inquiries? Reach our dedicated support team directly.
Download User Guide
Download the comprehensive offline PDF guide for Kuuthi system instructions.
Frequently Asked Questions
Registration
What types of registrations are available on Kuuthi?
There are two primary registration types:
1) Astrologer Registration: For qualified astrologers. We provide a specialized access code that unlocks astrologer-only features and client chart generation.
2) Birth Chart Registration (General users): Anyone can register a birth chart. After a one-time lifetime registration fee, the user can view, store, and access their complete Kuuthi / Birth Chart anytime.
1) Astrologer Registration: For qualified astrologers. We provide a specialized access code that unlocks astrologer-only features and client chart generation.
2) Birth Chart Registration (General users): Anyone can register a birth chart. After a one-time lifetime registration fee, the user can view, store, and access their complete Kuuthi / Birth Chart anytime.
Registration
Do I receive a verification code after registration?
No. For birth chart registration (general users) we do not send an SMS verification code — registration activates immediately upon successful payment. Astrologers receive a special access code directly from admin.
Registration
How do I update my profile or registered birth details?
You can verify your registered details in your chart profile. For modifying existing critical birth records, please contact our support team with your Registration ID so we can safely update it.
Registration
Can I delete my registered birth chart or account?
Yes. You can request deletion of your registered birth chart by contacting support at support@kuuthi.in with your Registration ID. We strictly adhere to data privacy standards.
Astrologer
How do astrologers log in to their dashboard?
Astrologers log in using the special access code provided by the Kuuthi admin on the Astrologer Portal. This code enables professional calculation tools, Panchang lookup, and client chart management.
Astrologer
I forgot my astrologer access code. What should I do?
Contact support via the Contact Us page or email support@kuuthi.in with your registered astrologer email and name. We will verify your identity and reissue your access credentials.
Astrologer
How can an astrologer onboard or partner with Kuuthi?
Astrologers can apply via the Astrologer page or by emailing partners@kuuthi.in. Once approved, you will receive full access to our computational tools.
Birth Chart
How can I generate and view my Kuthi (birth chart)?
Go to New Kuthi Registration, input your date of birth, birth time, and select your location on the interactive map. After submitting, use your Registration ID and Registration Date on View Kuthi to load the chart instantly.
Birth Chart
Can I view a quick chart without registering an ID?
Yes! Astrologers and users can use the Kuthi Without Registration option to calculate a chart right away by entering Date of Birth, Time of Birth, and Sex based on Imphal coordinates for instant results.
Birth Chart
Are calculation coordinates accurate for different locations?
For registered charts, the map selection ensures exact latitude and longitude calculation for sunrise and planetary houses. For the manual quick viewer, default astronomical coordinates of Imphal, Manipur are used for high speed.
Download
Can I download or print my Kuuthi / birth chart?
Yes! Download and printing are fully optimized on PC or laptops for crisp high-resolution charts. Mobile browser download support is also being enhanced.
Download
Can I request my birth chart PDF via email?
Yes! For all registered birth charts, we offer a free PDF email service. Please send a request through our Contact Us page or email support@kuuthi.in with your Registration ID and email.
Payments
Are birth chart registration fees one-time or recurring?
Birth chart registration is a one-time payment for lifetime access. You will never be charged recurring subscription fees for the same registered chart.
Payments
What payment methods are supported?
We support all major Indian online payment options via Razorpay: UPI (Google Pay, PhonePe, Paytm, BHIM), Debit/Credit Cards, Net Banking, and Mobile Wallets.
Payments
How can I check if my payment was successful?
You can verify your payment status anytime on the Check & Pay page by entering your Registration ID and Registration Date.
Payments
What is your cancellation and refund policy?
Please read our Cancellation & Refund Policy. For payment disputes, transaction double-deductions, or errors, contact support with your payment transaction ID.
Security
Is my personal data and birth chart information secure?
Yes. We employ modern HTTPS encryption and secure database controls. We never sell or share your personal birth details with third parties. Learn more in our Privacy Policy.
Technical
Why does the server sometimes take a few moments on the first request?
If our cloud instance has been idle for a period of time, it enters power-saving sleep mode. The very first request triggers a wake-up that can take up to 5 minutes. Subsequent chart calculations load in seconds.
Technical
Which web browsers work best with Kuuthi?
Kuuthi runs smoothly across Google Chrome, Apple Safari, Microsoft Edge, Mozilla Firefox, and mobile web browsers.
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